New & Notable in The PORT

New Content

Policy PPU

PPU-24-05-001 SUBJECT: Non-Cooperation Policy - Extension of AHCCCS Temporary Waiver

Policy FYI

Policy FYI-434 SUBJECT: New State Disbursement Unit (SDU) Frequently Asked Questions (FAQ)

Policy FYI-435 SUBJECT: Introduction to the Federal Parent Locator Service (FPLS) Recording and Materials

Policy FYI-436 SUBJECT: Reminders on Submitting Policy Questions

Policy FYI-437 SUBJECT: Office of Child Support Services (OCSS) National Training Series - Misidentified Participant Process; Federal Case Registry

Policy FYI-438 SUBJECT: Printing AZCARES Forms - Forms Designated as “Local Print” Only AMENDED

Policy FYI-439 SUBJECT: Reminders for Submitting Translation Requests

Policy FYI-440 SUBJECT: Office of Child Support Services (OCSS) National Training Series - Social Security Numbers (SSNs), Verification Process, and Individual Tax Identification Numbers (ITINs); Social Security Administration (SSA) and State Verification Exchange System (SVES) Data AMENDED

Standard Work

Local Intake Process

Initiating Enforcement Requests

Initiating Establishment of Support Orders Request

TANF Compliance

Court Order Set Up, Obligation & Activation

Review and Adjustment (Modification)

Caller Verification Process

Revisions

Standard Work

Issuing or Stopping an IWO (Income Withholding Order)

Outreach and Engagement

Processing Cases with SS Benefits

Tech Tips

On AZCARES if you want your font to be bigger or smaller, press and hold your control key (CTRL) and with your mouse pad scroll up or down to the desired font size.

Featured Topic

The featured topic for this month is Intergovernmental.

When working on an intergovernmental case, it can be overwhelming to gather or review the correct forms necessary for each case. Understanding which forms to look for is essential, as each type of case is unique and requires specific forms for smooth processing.

The Intergovernmental Tools within the PORT contains plenty of resources to assist when working on an intergovernmental case.

The Intergovernmental Forms Matrix is a resource that has been recently revamped with detailed information to help ensure the appropriate forms are used according to each unique case.

The Intergovernmental Forms Matrix helps identify the federal intergovernmental forms needed when requesting a specific intergovernmental action under the Uniform Interstate Family Support Act (UIFSA). All forms are provided by the Office of Child Support Services (OCSS). It's important to note that the matrix doesn't include every document that may be required in a specific intergovernmental request. The jurisdiction to which you are sending the request may have additional document requirements based on the case circumstances and their laws. Before sending the intergovernmental request, it's advisable to review the Intergovernmental Reference Guide (IRG), contact the other agency, or both for a specific state to check for any additional requirements needed for a UIFSA packet to avoid any potential re-work.

In the Spotlight

AZCARES Highlights: May has been a busy month with AZCARES. The Kick-Off Event was held on May 2, and we went live on May 9. Congratulations to all of the DCSS!